Remote and Onsite Support


Remote access allows our IT support engineers from Sheffield to see the same screen as you do and you can be anywhere in the world. All you need is a good connection to the internet and download our recommended software to facilitate the remote access. This way we can locate over 90% of helpdesk queries and fix remotely without the need for an on-site visit - cost effective solution as well as a fast and efficient method to resolve common issues.

If the issue cannot be resolved remotely, we will recommend you to get an on-site IT engineer. If your business is located within the Sheffield region, we can swiftly arrange this for you. We will go out of our way to help your business and minimise any disruptions.

We will try to price match (or even beat it!) if you find a cheaper quote from another reputable IT company in Sheffield for the same work. Please provide all relevant details by popping along to our IT company in Sheffield or give us a call 01142012012. If your company needs more than one tasks or having multiple support services from our IT company, we will naturally offer you a discount to reflect. We want to make sure you have the best value for money service from us.