IT Support


IT system is a crucial part of business, and any faults or drop in service can have big consequences. That's why we at eHallam Tech Solutions provide affordable Business IT support for small businesses within the Sheffield region. We believe business owners should be busy in growing their business and leave us the task of taking care of their IT department.

We will always make sure we offer professional IT business support to the highest possible standard from hardware management to website development. Moreover, we will work well within the specified budget as we know the importance of business cash-flow. Please get in touch with us and speak to one of our Business IT consultants in Sheffield.

We offer pay as you go service, so you can be sure you are getting the best possible value with no annual contract. We deliver flexible, scalable and above all cost effective solutions tailored to your business. We will be more than happy to help with utmost professionalism and efficiency.

Remote and Onsite Support

Remote access allows our IT support engineers from Sheffield to see the same screen as you do and you can be anywhere in the world. All you need is a good connection to the internet and download our recommended software to facilitate the remote access. This way we can locate over 90% of helpdesk queries and fix remotely without the need for an on-site visit - cost effective solution as well as a fast and efficient method to resolve common issues.

If the issue cannot be resolved remotely, we will recommend you to get an on-site IT engineer. If your business is located within the Sheffield region, we can swiftly arrange this for you. We will go out of our way to help your business and minimise any disruptions.

IT Hardware & Software Supply

Our IT engineers have the expertise to know which IT equipment is best suitable for your business and get the job done. We have access to highly reputable trade-only hardware suppliers across the world, meaning we can get the best IT equipment at the best possible price. We firmly believe you should have the right IT tools without the need to break the banks for it.

IT Consultancy

Our IT consultants have excellent knowledge of both IT and business, and how both can be combined to improve operations and boost sales. We offer support and guidance from implementing new and improved IT solutions to making sure you have the necessary security measures to prevent cyber-attacks etc.

We also can help you to formulate short & long IT strategies as well as relocate your business or upgrade any hardware or server systems. We don't want IT to be a time-consuming burden for your business, we want it to add value to your business. And our Sheffield based IT consultants are waiting to grow your business. Why wait?

Network Hardware & Cabling

Networks installation and management can be extremely complex but are the very backbone of every business.

Our highly skilled network engineers can carry out procedures for repair, upgrade and replacement of faulty equipment including routers, hubs, firewalls & switches.

We go out of our way to make sure we understand your business requirement and budget to make sure everything is set-up for optimum business operation. We will look at which network infrastructure would be best suited to your business and recommend solutions which are practical, reliable and represents the best value for money and reliability.

Operating System Support

We have Windows OS, Mac OS, Linux distributions (Ubuntu etc) experts working for our company. We can help you upgrade (and downgrade) of core operating systems for desktop PCs and Macs, laptops and servers. We can also help you with scheduled updates, system maintenance, diagnostics and carry out health checks to improve efficiency.

Application Support

Our team can support initial setup and configuration of new applications for a host of programs as well as IT licence management, software upgrades and updates for the majority of your software packages including email applications, malware and antivirus software and office and accounting programs.